Article 1 SCOPE
1.1 The General Terms and Conditions of Sale govern the business relations between the company cerjo Switzerland SA and the Internet user, hereinafter called the client. The use hereinafter of the masculine form in relation to client naturally includes women as well as men.
1.2 The dispatch of the order to the client implies his acceptance of these General Terms and Conditions of Sale in their entirety, with the exclusion of all other terms and conditions. The client declares that he has the capacity to contract with cerjo Switzerland SA on the basis of these General Terms and Conditions of Sale. The client warrants that all the information provided is correct.
1.3 Only persons who possess legal capacity may register on the website http://www.cerjo.ch, online shop. The data required for registration must be complete and truthful. Each client is responsible for updating his own data
Article 2 PRODUCTS
2.1 The products sold are described on the website http://www.cerjo.ch. The specifications and descriptions are given as guidance only and do not constitute contractual documents. The photos that appear on the website http://www.cerjo.ch are for illustration only and do not form part of the contractual terms and conditions. cerjo Switzerland SA assumes no responsibility whatsoever for any errors or omissions in connection with the images or instructions that appear in its online shop.
2.2 The quality of the goods sold is impeccable. The products are marketed without any warranty other than that of the manufacturer.
Article 3 PRICES
3.1. The prices shown on the website http://www.cerjo.ch include VAT at the rate in force when the order is placed. Prices are quoted in Swiss francs and are exclusive of shipping costs.
3.2. cerjo Switzerland SA reserves the right to change its prices at any time. However, the price invoiced for the delivered products is the price that is valid on the order date. This price is stated on the acknowledgement of order sent to the client.
3.3. The promotional discounts offered in the context of advertising campaigns on the website http://www.cerjo.ch will be deducted directly from the amount invoiced. Promotional discounts, loyalty points and any other type of promotions are only valid in connection with a reduction of a future invoice. The loyalty points, promotional discounts and credit notes are valid for a maximum of twelve months from their date of issue and will expire without compensation and without prior notice. 3.4. Product offers are not valid unless they are visible on the website http://www.cerjo.ch and are subject to availability, while stocks last.
3.5 cerjo Switzerland SA reserves the right to change its prices as well as its terms and conditions at any time without notice.
3.6. cerjo Switzerland SA cannot under any circumstances be held responsible for a computer bug that changes the price of one or more articles without its knowledge. cerjo Switzerland SA accordingly reserves the right to cancel an order if the amount is at variance with the prices normally quoted for the products and/or shipping costs.
Article 4 ORDER
4.1. The order will become binding upon acceptance by cerjo Switzerland SA. The client will receive an acknowledgement of order by e-mail.
4.2. In exceptional circumstances, in particular insolvency or provision of incorrect information, cerjo Switzerland SA reserves the right to reject the order placed by a client.
4.3 Cerjo Switzerland SA cannot under any circumstances be held responsible for a computer bug that changes the order without its knowledge. Cerjo Switzerland SA accordingly reserves the right to cancel an order if the amount is at variance with the prices normally quoted for the products and/or shipping costs.
Article 5 PAYMENT
5.1. The payment of the services is made via the solution PayPal.
Article 6 SECURE PAYMENT AND DATA PROTECTION
6.1. All payments are made securely. The data entered for payment are encrypted (https) and forwarded to PayPal in a secure manner in accordance with the PCI Data Security Standard. cerjo Switzerland SA has no possibility whatsoever of accessing such data.
6.2. The use of personal data relating to the client by cerjo Switzerland SA complies with the legislation in force, in particular with the data protection law. These data are processed in a confidential and secure manner.
6.3. cerjo Switzerland SA will only process and store the data that it requires to provide and invoice its services. The stored personal data will enable the client to purchase new articles and ensure the smooth progress of the commercial transaction. Under no circumstances will such data be forwarded to third parties.
Article 7 DELIVERY
7.1 Products are sent to the delivery address indicated by the customer during the process of command(order). In the transmission of the command(order), the customer recognizes to have acquainted with general terms of sale and accepts them.
7.2. Cerjo Switzerland limited company delegated to external partners the delivery of products. As a general rule, articles are available and delivered within 2 in 5 working days. If an article cannot be delivered, the customer is informed about it by email.
7.3. There are no deliveries on Sundays or on national and cantonal holidays in Switzerland.
7.4. The delivery deadlines indicated by cerjo Switzerland SA are provided for guidance only. cerjo Switzerland SA will endeavour to adhere to the delivery deadlines. However, the client is not permitted to cancel the order on the grounds of non-adherence to the delivery deadlines, nor will such non-adherence give rise to a claim for compensation or a late delivery penalty.
7.5. cerjo Switzerland SA is not responsible for the theft of the goods once they have been posted. If there is any doubt about the security of the post box, it is incumbent upon the client to request recorded delivery. Upon delivery of the goods or deposit thereof at the domicile of the client, the benefits and risks (in particular of theft, damage by third parties, bad weather) are transferred to the client.
7.6. Delivery notes and invoices will be sent by e-mail whenever possible.
Article 8 SHIPPING COSTS
8.1. Packaging and shipping costs are payable by the client. They are listed under the heading “shopping basket” on the order form and are calculated according to Country of delivery. We would ask you to refer to the heading “TERMS OF DELIVERY” for more information.
8.2. Has actually delivered quantity appear on the delivery note as well as on the invoice. In case of missing articles or of reduced quantities, the customer can aspire neither to a compensation nor to damages. If a charged article cannot be delivered, the corresponding amount is paid off to the customer. There is no new delivery and the customer cannot aspire to damages.
Article 9 PROPERTY
9.1. The goods will remain the property of cerjo Switzerland SA until the invoice is paid in full.
Article 10 RIGHT OF RETURN
10.1. The client is responsible for inspecting the goods upon delivery. If the goods are unfortunately delivered to the client in a poor condition, cerjo Switzerland SA will resolve the matter upon submission of proof, namely a photo of the damaged goods and reasons sent by e-mail within 48 hours.
10.2 If the client mistakenly places an order, the goods will not be taken back or refunded.
Article 11 APPLICABLE LAW AND JURISDICTION
11.1 These General Terms and Conditions of Sale as well as the contracts concluded in pursuance thereof are governed by Swiss law.
11.2 Any disputes arising hereunder shall be settled before the competent court at the principal place of business of the company cerjo Switzerland SA, 35, Rue Emile-Boéchat, 2800 Delémont, Suisse. E-mail : firstname.lastname@example.org.
Article 12 CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE
12.1. These General Terms and Conditions of Sale may be changed at any time by CERJO SWITZERLAND SA.
12.2. It is incumbent upon clients to keep up to date with the content and any changes to these General Terms and Conditions of Sale.
12.3. The GTC are drafted in German, French, Italian and English. The French version shall prevail if there are conflicts between the different versions or lack of clarity.